How to Manage Notification Settings?

Notifications in the KGI Crusoe platform are fully customizable and can be sent through the Notification Ticker, or as audio alerts directly in your browser.

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Account Settings

Notifications in the KGI Crusoe platform are fully customizable and can be sent through the Notification Ticker, or as audio alerts directly in your browser.

Table of Contents

  • How to Customize Notifications

  • Notification Ticker

  • Available Notification Types

  • Advanced Configuration

How to Customize Notifications

Notifications in the KGI Crusoe platform can be toggled on/off and customized by following the steps below:

First, click the Application Settings button at the top right of the screen. From there, select the Preferences tab at the top of the page.

Next, scroll down to the Notifications section, where each setting can be toggled on/off.


Notifications-NinjaTrader-Web screenshot 1

Notification Ticker

At the top of the Notifications section, you can toggle the Notification Ticker on or off and customize its settings.

The Notification Ticker is enabled by default and appears at the top of the screen, typically displaying the current time and order status updates.


Notifications-NinjaTrader-Web screenshot 2

The time displayed here can either be set to your Local Time Zone or Central Time Zone and is dependent on your PC's clock for its accuracy.

If the clock on the Notification Ticker is inaccurate, you can sync your PC's clock using the following steps:

  • Right-click on the clock in the Windows Taskbar

  • Select Adjust Date & Time

  • Click Sync Now in the Windows Settings page that appears

Available Notification Types

In addition to the Notification Ticker, the following notification types can be customized in the KGI Crusoe platform:

Send Account Summary Email

When enabled, you will receive an email with information about any working orders or open positions either a set number of minutes after the end of your last active session in the live environment, or at a specified time of day (Central Time), as long as you do not have an active session at that time.


Notifications-NinjaTrader-Web screenshot 3

Order Notifications

For a complete overview of the available order status notifications, please visit this page: Order Status Notifications - KGI Crusoe platform

News Notifications

Notifications appear in real time and are displayed in the Current News section which can be opened from the right-hand panel on the screen.


Notifications-NinjaTrader-Web screenshot 4

Audio Notifications

Audio notifications are played directly through your browser when triggered. These can be customized by notification type on the Advanced Configuration screen (see more below).

Advanced Configuration

Clicking the optional Advanced Configuration button allows you to toggle order status notifications by each specific status type. This includes order status changes, account messages and alerts, and news updates.

This page also allows you to toggle push notifications, as well as toggle, test, and customize audio notifications for each status type with 15+ unique sound files to choose from.

  • Order notifications allow that status to appear in the Notification Tracker (clock) while trading

  • Audio notifications will play an audible alert through your browser with each status update.


Notifications-NinjaTrader-Web screenshot 5

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe