How to Enable or Disable Order Status Notifications?

By default, order status notifications in the KGI Crusoe platform are displayed as you trade within the Notification Ticker at the top of the screen, which typically shows the current time.

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Topic

Orders & Positions

By default, order status notifications in the KGI Crusoe platform are displayed as you trade within the Notification Ticker at the top of the screen, which typically shows the current time.


How-Do-I-Disable-Order-Status-Notifications screenshot 1

Table of Contents

  • How to Toggle Order Status Updates

  • Advanced Order Status Configuration

How to Toggle Order Status Updates

If you would like to toggle visibility of these order status notifications, follow these steps:

Step 1

Click the Application Settings button at the top right of the screen, then select the Preferences tab at the top of the page.


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Step 2

On the Preferences page, scroll down to the Notificationssection where Order Notifications can be toggled on/off.

The Notification Tickercan also be toggled if you would like to remove the entire panel that features the clock and these notifications.


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Advanced Order Status Configuration

Clicking the optional Advanced Configuration button allows you to toggle order status notifications by each specific status type.

This page also allows you to toggle push notifications, as well as toggle, test, and customize audio notifications for each status type with 15+ unique sound files to choose from.

  • Order notifications allow that status to appear in the Notification Tracker (clock) while trading

  • Audio notifications will play an audible alert through your browser with each status update.


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Available Order Status Notifications

You can receive order status, push, and audio notifications for orders that reach each of the following states:

  • Working

  • Filled

  • (Partial) Fill

  • Stop Fill

  • Canceled

  • Rejected

  • Suspended

  • Expired

  • Modification Rejected

For definitions of each order status, please visit this page: What Each Order Status Means?

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe