Verifying Your Email Address

We send a six digit code to your email address to confirm it belongs to you.

Published

Topic

Getting Started

After you register, we email a six digit code to the address you entered. Enter the code on screen to continue. This confirms the address is yours and that we can reach you.

Table of Contents

  • Entering the code

  • Requesting a new code

  • If the code is rejected

  • If the page times out

Entering the code

Open the email, then type the six digits into the verification screen. Codes are for one use only.

Requesting a new code

Resend becomes available 60 seconds after the previous code was sent. Each new code replaces the one before it, so always use the most recent email.

If the code is rejected

A code is refused when it has been mistyped, has already been used, or has expired. Check the latest email and try again. After several incorrect attempts you are asked to request a new code rather than keep trying.

If you request too many codes, verification is locked for 24 hours. See Unlocking Email Verification.

If the page times out

If you leave the verification screen open too long, the session expires and you start verification again with a new code. Nothing you entered is lost, because the account is only created after the next step.

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe

Legal and Regulatory

KGI Crusoe is a futures trading platform operated by KGI Securities (Singapore) Pte. Ltd. (Co. Reg. No. 195500144H), a holder of a Capital Markets Services Licence issued by the Monetary Authority of Singapore. Registered office: 4 Shenton Way, #13-01 SGX Centre 2, Singapore 068807.

NinjaTrader is a group of affiliated companies operating under NinjaTrader Group, LLC ("NTG"), including NinjaTrader, LLC ("NT") and NinjaTrader Clearing, LLC d/b/a NinjaTrader, Kraken Derivatives US, and Tradovate ("NTC"). NT owns and supports the proprietary NinjaTrader trading platform as a software development company, while NTC provides brokerage services. View Disclosures.

NTC is registered with the Commodity Futures Trading Commission ("CFTC") as a futures commission merchant ("FCM") and is a National Futures Association ("NFA") Member (NFA ID: 0309379). Registered office: 222 North Lasalle Street Suite 400 Chicago, IL 60601 United States. Questions related to brokerage accounts should be directed to your broker.

Futures trading involves substantial risk and is not suitable for everyone. An investor may lose all or more than the initial investment. Trading should be undertaken only with risk capital funds that can be lost without jeopardizing one’s financial security or lifestyle, and only by those who can afford such losses. Past performance is not necessarily indicative of future results. Prior to trading digital assets, review the CFTC and NFA advisories for additional information regarding the significant risks involved. View Risk Disclosure Statement, including the Risk Disclosure Statement for Security Futures Products.

The website is for informational purposes only and does not constitute investment advice or an offer, solicitation, or recommendation to buy or sell any securities or financial instruments. It does not take into account your personal investment objectives, financial situation, or holdings. KGI Crusoe (KGI Securities (Singapore) Pte. Ltd.) makes no representation and assumes no liability for the accuracy or completeness of this information, or for any loss arising from its use.

This website is not intended for distribution to, or use by, any person in any jurisdiction where that would breach local law or regulation, including the European Economic Area, the United Kingdom and the United States.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

© 2026 KGI Securities (Singapore) Pte. Ltd. All rights reserved.

KGI Crusoe